Consultation and Engagement Strategy
Our Corporate Plan says we should put consultation and engagement at the heart of our decision making process.
After talking to a wide range of people, the Consultation and Engagement Strategy aims to build trust, encourage even more transparency and allow the council to explain its decisions based on feedback from those that live, work and study in the district.
The strategy is based on five strategic objectives:
- engage early to shape policies together
- include all voices, especially the underrepresented
- equip staff for strong engagement
- show how community input shapes our choice
- collate frequent feedback to understand priorities
The draft strategy aims to set out a confident, coordinated and consistent approach to how the council engages with its residents and partners in shaping decisions.
We want to know if you think this is the right approach.
Have your say
Give us your views by completing our questionnaire by 5pm on Monday 3 October 2025.
Alternatively, you can email your comments to consultations@canterbury.gov.uk or write to Consultations Team, Canterbury City Council, 14 Rose Lane, Canterbury, CT1 2UR.
Paper copies of the questionnaire are available on request. If you need a paper copy, please contact email consultations@canterbury.gov.uk.
If you would like to see what questions you will be asked before you start filling in the survey, you can see a list of the questions.
You can read the report considered by our Cabinet when giving permission to consult.
And we have published our early engagement report for the draft strategy.
Published: 16 July 2025